Human-Centered DesignHuman-centered design is a design and management framework that develops solutions to problems by involving the human pe... (HCD) is a process by which we better understand the challenges, goals, needs, and desired experiences of groups of people that may interface with a service, software, or system that we are designing. The Human-Centered Design Working Group seeks to approach the development of the OpenTEAM technology ecosystem from the perspective of users, making sure products are usable and useful from the perspective of the user/human.